If you receive an error message when entering a promo code, please check if the following applies to you:
- The code has been entered incorrectly. Ensure the code has been entered exactly as written and try again.
- The code has expired. Check the expiry date of the code, as most of our promo codes run for a limited time, or expire after a set period of time.
If you have checked all of the above, and are still having issues with the code, please message us via our chat service.