In your parcel, you should have received a copy of your receipt and an online returns form.
Misplaced or didn’t receive your return slip? Simply download and print one here.
To successfully return an item(s) via our online store please:
- Step 1: Fill out the return form and cut along the dotted line to separate the return label.
- Step 2: Prepare your parcel and include the completed return form inside.
- Step 3: Attach the return label to the outside of your parcel.
- Step 4: Drop your parcel off at your preferred Australia Post Outlet.
Please keep in mind the following;
- Refunds will be processed via the same payment method/card used for the original purchase,
- Shipping fees are non-refundable, and
- Our returns policy is not intended to override or limit your statutory rights in any way.