Calendar Club Help Centre
Calendar Club Help Centre

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15 articles

Technical Issues


I can't sign into my account, what should I do?

You must sign into your account if you want to see or track your orders. If you receive a message that says your email address/password isn't recognised, please follow the steps below. Step 1. Check your email address. Make sure you are using the sam

Browser Support

At Calendar Club, we're committed to being ahead of the game. Our team make use of the newest technologies to improve your experience. Modern, up-to-date browsers allow you to take full advantage of this, as well as providing improved security and pe

What can I do if I'm not receiving emails from Calendar Club?

When signing up to Calendar Club you'll be requested to consent to receive marketing subscriptions after placing your first order. If you don't confirm when registering your account, then the only emails you will receive are Order and Return Confirma

I've forgotten my password, how do I reset it?

If you've forgotten your password, it's really simple to get back into your account. Step 1. Head over to our My Account sign in page by clicking here or it can be found in the right-hand corner of the screen. Step 2. Click the 'forgot password?' lin

How can I unsubscribe from your email/texts?

If you no longer wish to subscribe to Calendar Club emails or texts, you can unsubscribe by one of two methods:. Method 1. Click on the "Unsubscribe" link in one of our marketing emails. Method 2. Log into your Calendar Club account and choose 'Profi

I'd like to delete my account with Calendar Club, what should I do?

We're sorry to see you go!. Remember, your Calendar Club account is free to have and enables you to shop all of our available products on site. How do I delete my account. Please get in touch with our Customer Care team and confirm at least two piece

How do I create a Calendar Club account?

Creating an account couldn't be easier. It helps speed up the checkout process, and enables you to view and manage all your orders. Step 1. Click here to sign up. All you need to enter is your name, email address and a password. Step 2. Once you've e

Why is my password needed when I view my account page?

You'll only be asked to sign in again to access your account pages if your session isn't active. Once you're signed in, there's no need to do it again at the Checkout - placing your order is easy.

I'm having trouble accessing your website, can you help?

Reached this page trying to access your Account?. You’ll need to check that your device clock is accurate – for security reasons, if your device clock is fast, you won’t be able to access your ‘My Account’ pages. If you're still having trouble with t

I'm having trouble entering an address on my account

Step 1: Log into 'My Account'. You can add, remove and update your address details by logging into ‘My Account' and clicking on the ‘Add New Address' or 'Edit' button beside one of your saved addresses. Step 2: Go to 'Add New Address' section. To add

I'm having trouble accessing My Account pages

If you’re able to log into your account but can’t access pages such as My Account and My Orders, you’ll need to check that your device clock is accurate. For security reasons, if your device clock is fast, you won’t be able to access your My Account

How can I make changes to the details on my account?

You can change any of your personal details at any time using ‘My Account' in the top right-hand corner of the page. Step 1. Log into 'My Account' and choose any section of your account to change the details. Step 2. Update the needed details, then c

Are my details safe when ordering online with Calendar Club?

Safer than it's ever been. What system do you use to ensure my details are safe?. We use one of the most secure online ordering systems on the market and are constantly researching and improving our software to make sure we always offer the highest p

How do I place an order with Calendar Club?

Placing an order couldn't be easier, simply follow these steps. Step 1. Click 'ADD TO CART' to place the item/s you want to buy in your shopping cart. Step 2. Once you have finished shopping, click on the shopping cart icon to view the items in your

Do I have to create a Calendar Club account to shop with you?

Yes you do, but it's simple to do and allows you to order easily without having to fill in your details every time you shop with us. You'll also receive benefits such as order tracking, regular newsletters, and exclusive discount/promos and special o